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Power Virtual Agents Consulting: Why Your Organisation Needs It

In today’s fast-paced world, keeping your customers happy is essential. But, with the rise of digital channels and customer expectations, it’s becoming harder to provide the support that meets their needs. That’s where Power Virtual Agents come in – they’re a game-changer for customer service!

Provide Support 24/7
Power Virtual Agents assist your customers around the clock. Whether it’s a simple question or a complex issue, they’re there to help.

Quick and Efficient
With the ability to handle multiple conversations simultaneously, Power Virtual Agents can help your team resolve queries faster and more accurately.

Increased Productivity
Virtual Agents can take care of mundane tasks, giving your team more time to focus on higher-value work.

Accelerate Business Transformation With A Power Virtual Agents Consultant

Transform Customer Engagement

With the help of our experts, you can create custom chatbots and virtual agents to address customer queries, provide automated support, and gather feedback. From ideation to implementation, our Power Virtual Agents consultants will be with you every step of the way.


Power Virtual Agents Consulting Services You Can Count On

Our team of expert consultants will work with you every step of the way to ensure that your chatbots meet your organisation’s needs. Our first step is to assess your customer pain points and identify areas where chatbots can help. From there, we design chatbot workflows that automate routine tasks, provide personalised recommendations to customers, and collect valuable data on customer preferences and behaviour.

Expert Guidance
With over 10 years of experience, we have the skills and expertise to implement, deploy, and manage complex business solutions.

Microsoft Power Platform Partner
With an Advanced Specialisation in low-code application, we always have the technical expertise necessary for smooth deployments.

Flexible Approach
We understand that every business is unique. That’s why we work with you to create a Power Virtual Agents solution that is tailored to your specific needs.


How Power Virtual Agents Can Help Your Organisation

Power Virtual Agents are becoming increasingly popular due to their versatility and ability to provide immediate support and information to customers. Whether it’s a shopping site, IT support, or employee and banking services, chatbots can be used in a wide range of applications and industries to enhance the customer experience, increase efficiency, and collect valuable data for business decision-making. Here are some examples of how Power Virtual Agents can be used in everyday situations.

Customer Support

Customer Support

You can use chatbots to get answers to your questions about a store’s products, opening hours or returns policy, without waiting on hold for a human customer service representative.

Employee support

Employee Support

Chatbots can provide quick and easy answers to your questions about your company’s HR policies or benefits, freeing up HR staff to focus on more complex tasks.

IT Support

IT Support

Chatbots can guide you through troubleshooting technical issues with your computer or software, providing step-by-step instructions to solve the problem.


What You Can Expect From Our Power Virtual Agents Consulting Services

  • Microsoft Partner with Advanced Specialisation in Low-Code Application, with a team of certified Power Automate Consultants and Developers
  • Customised business application development tailored to your needs
  • Upgraded software infrastructure and improved app functionality
  • Development support for Azure Functions
  • Artificial Intelligence and Azure Machine Learning pipeline implementation
  • Power Virtual Agents assessment, development, deployment, and support
  • Integration with third-party data sources
  • Modernisation of legacy processes

Our team of experts will work with you to ensure your business applications are performing at their best, taking advantage of the latest features and functionalities of Power Virtual Agents.